Shipping Policy

Last Updated: 27th November 2025

This Shipping Policy explains how Curexa ships orders across the U.S. and internationally.

1. Processing Time

Orders are processed within:

• 1–2 business days for in-stock items

• Orders placed on weekends/holidays ship the next business day

2. Shipping Time Estimates

United States:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–4 business days

• Priority Shipping: 1–2 business days

International Orders:

• Standard International: 7–21 business days

• Times vary by country and customs clearance

3. Shipping Carriers

We ship using:

• USPS

• UPS

• DHL

• FedEx

Carrier is automatically selected based on your location and shipping speed.

4. Shipping Costs

Shipping rates are calculated at checkout based on:

• Destination

• Shipping method

• Order weight

Free shipping promotions (if active) will be clearly displayed on the Site.

5. Tracking Information

Once your order ships, you will receive an email with:

• Tracking number

• Carrier name

• Link to track your order

Tracking may take up to 24–48 hours to update.

6. Incorrect Address

Customers are responsible for providing accurate shipping information.
If the address is incorrect:

• We are not responsible for lost packages

• Additional shipping fees may apply to resend the order

7. Lost or Stolen Packages

If tracking shows “delivered,” but you didn’t receive the package:

• Check with neighbors or building management

• Contact the carrier directly

• File a claim if needed

We will assist where possible but are not liable for packages marked as delivered.

8. Customs, Duties & Taxes (International Orders)

International customers are responsible for:

• Customs fees

• Import duties

• Taxes imposed by your country

These charges are not included at checkout.

9. Delivery Delays

We are not responsible for delays caused by:

• Weather conditions

• Carrier issues

• Customs processing

• Strikes or natural disasters